FAQ

QUESTIONS & ANSWERS

Yes, we can ask you to provide samples.

Yes, we can provide a range of customized services according to customers’ needs, including Logo customisation, appearance customisation, colour customisation, packaging customisation, solution customisation, etc.

Our MOQ is 100 units but 1 unit is also acceptable as sample.

Absolutely. We offer one year warranty for all products and if any problems happened during warranty time, we would offer free maintenance.

a. For small trial order, by air or by express :FEDEX, DHL, UPS, TNT etc
b. For large order, we arrange shipment by sea or by air according to your requirement.

TT (30% of the total amount to be paid upfront as a deposit, the remaining 70% to be paid before delivery, after product quality inspection.)
We accept payments via PayPal and LC.

 

DJSlink factory

DJSLINK has over 2,000 square meters of factory space and a research and development team of more than 50 members, ensuring the rapid implementation of your project.

Any Questions? Ask Us!!

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Frequent Questions

We can provide certifications such as CE, FCC, RoHS, ETL, CCC, ISO9001, and more to ensure our partners maintain the highest industry standards.

We can provide OEM/ODM services for your project.

We respond within 2 hours after your request. DFMA analytics and Princing quote will be send within 24 hours. If the quote is delayed, we will notify you as soon as possible.

Our standard delivery time is 15 working days, but it depends the order quantity and our stock condition.

Like any factory in the world, you will learn all the details about your product. Additionally, you can visit the factory during the production process.